PREPDROP HELP CENTER
What do you need help with?
Find a quick, step-by-step guide for Parent view or Kid space.
Parent guides
Create a parent account
Accept an invitation, verify your email, and open Parent view.
Open guide →ParentCreate a Kid space
Add private child access without using a child email address.
Open guide →ParentManage a Kid space
Change a nickname, sign-in name, passphrase, grade, or access status.
Open guide →ParentUnderstand study progress
Read readiness, study-time suggestions, sessions, and subject trends.
Open guide →ParentArchive or delete a Study Drop
Hide a Study Drop or permanently remove its study data.
Open guide →Kid guides
Create a Study Drop
Turn notes, a file, or a photo into study items.
Open guide →KidCustomize your Kid space
Choose an avatar and a theme, and change them whenever you want.
Open guide →KidGenerate a Learn More lesson
Get a short lesson grounded in your own study material.
Open guide →KidUse highlighters, pens, and the eraser
Highlight, underline, circle, and remove marks in a lesson.
Open guide →KidChoose a study method
Learn how Flip It, Quiz It, Match It, Type It, and Run It Back work.
Open guide →KidWhat to do when you’re stuck
Try a smaller, clearer next step when studying is not clicking.
Open guide →KidEarn collectibles
See which learning wins add a new collectible to your room.
Open guide →KidDecorate collectible rooms
Place collectibles on shelves and revisit completed rooms.
Open guide →